Problems with web browser in V109
|Assignee:||Joseph Foley||% Done:|
|Category:||-||Estimated time:||0.50 h|
|Target version:||-||Spent time:||0.40 h|
When students login to the classroom computer, internet explorer is broken.
#1 Updated by Joseph Foley almost 8 years ago
Submitted a ticket to IT
They investigated but don't see a problem. We need a student to test these instructions and see if they work:
You can also find „firefox“ by using the same method.
And firefox is on this computer to I´ve check that 2.
Must use „iexplore“ not „iexplorer“ when using Run Command.
We are talking about the same room yes ?
This is PC in room V109 building Venus ground floor, and ground floor being the main floor for classrooms in RU.
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From: Joseph Timothy Foley
Sent: 19. janúar 2012 22:24
To: Þorgils Björgvinsson
Subject: Re: SV: SV: [#TUH-484-56101]: lack of Internet Explorer on classroom computer for students
Huh. We tried to search for iexplorer but the computer could not find it. Unfortunately the class is not taught again tomorrow so I'll have to check it on Tuesday. Thank you for checking.
In Room V109 the computer name is V109-8632.
I´ve tried to login as user "fundur" who has the same user privileges as a student user and the web browser IE9 works fine.
Please let us know tomorrow if this program is still missing and the please provide us the username who can not find IE9 on this PC.
You can also try tu use direct command to open the program START > RUN > iexplore
Also see attached file "how to".
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